FAQs
Frequently Asked Questions
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier's website.
Shipping times vary depending on your location. For US orders, it typically takes 5-10 business days. International orders may take 10-20 business days. You will receive a shipping confirmation with tracking details when your order is on its way.
We offer free shipping on all orders within the United States. For international orders, we charge a flat shipping fee of $24.95.
Unfortunately, once an order is placed, we cannot make changes or cancel it. Please double-check all details before completing your purchase.
If you receive a damaged or incorrect item, please contact us immediately at contact@klooper.com. We'll arrange for a replacement or refund based on the situation.
You can reach us via email at contact@klooper.com or call us at +1 (123) 456-7890. Our support team is available Monday to Friday, from 9 AM to 5 PM (EST).
We accept returns on unworn, unused items with original tags and packaging. Returns must be initiated within 7 days of receiving your order. Please refer to our Return Policy page for full details.